Alterations and fittings, materials, and small-group sessions

Since 2019 fittings follow a pin-forward rhythm: first pin, forward try-on, final press. We explain timeline honestly — rush jobs only when the bench allows.

Services span trouser hems, jacket sleeves, dress side seams, zip replacements, and minor repairs on coats that deserve another season. We do not replicate trademarked designer silhouettes for resale Reach us at [email protected].

Quotes happen at the counter after inspection. Wedding parties should email measurements first; we schedule blocks so bridesmaids are not rushed between pins.

English service is standard; written estimates available for corporate clients who need them for expense reports in New Zealand.

Off-season storage is not offered — pickup within thirty days unless we agree otherwise by email.

We keep one visible contact path — email, phone, street — without duplicate footer stacks.

Evening fittings can be arranged when daytime work schedules demand it — ring before assuming after-hours access.

Optional tailor upgrades are listed separately before you commit using honest lead times rather than same-day promises when the bench is full. Ask for the tailor lead if the queue splits Desk near 91 Ghuznee Street.

First-time guests often ask how same-day requests timing works for tailor with clear tickets so handoffs stay consistent. Reference the tailor page name if emailing a follow-up.

Same-week same-day requests depend on the Wellington board, not guesswork and are answered in plain English during Mon–Fri 10:00–18:00. No app-only queues for this bench.